Frequently Asked Questions
Before you place your order
Shipping costs vary depending on the shipping destination and the number of items that you purchase.
How long will it take to ship my order ?
Orders from our store typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.
What are the sizing specs of my order ?
The product page includes all of the sizing information. We invite you to check the page related to your order.
I’m having issues placing an order.
We’re sorry to hear that you’re unable to place an order. Please contact Customer Service https://www.MaisonBettar.com/contact and we will work on resolving the issue as quickly as possible.
Order status questions
I need help with a late order.
We’re sorry to hear that. Please contact Customer service and make sure to include your order number using this page https://www.MaisonBettar.com/contact and we will work on resolving the issue as quickly as possible.
My order is missing or defective.
We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If your order is missing or materially defective, you can file a claim at https://www.Maisonbettar.com/contact and we will get back to you as soon as possible.